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What forms of payment are accepted? We accept cash, checks, credit cards, and/or money orders as a form of payment for all charges that appear on your account. Make checks payable to SIUC, and please include your student ID number on the check. For more information on payment options, Payment Options, Return to top What is the address for mailing in payments? Payments should be mailed to: 900 S Normal Carbondale, IL 62901-4704 What are the costs for tuition and fees? The costs for tuition and fees for the current academic year can be found under the Registrar's Office webpage. Return to top What happens if my check bounces? There is a $25.00 check penalty on all returned checks. The $25.00 penalty and the amount of the returned check will be added back to the student's account. Return to top How do I get the STS fee and Student Insurance fee refunded to me? If a credit is desired, you must request it within the first two weeks of classes for the Spring/Fall semesters, or the first week of the Summer semester. For the student insurance refund, visit the Student Health website for additional information and to download the form, or call (618) 453-4413. For the Student to Student Grant Fee (STS) you may download the request form or simply send the student's name, social security number, and signature requesting the refund to Registrar's Office, MC 4701, Room A115, Woody Hall. Contact Registrar's Office at (618) 453-2968 for more information. Return to top Where can I get my checks cashed? At this time, the Bursar's Office does not cash checks. Refund checks may be cashed at the bank in which they are drawn on, or at the student's personal bank. Return to top When should I get my bill? Bills are mailed around the 15th and payment is generally due the 10th of the succeeding month. To further assist you, click here for a look at the billing calendar. Return to top What if I don't receive my bill? It is important to maintain an accurate billing address. You may update your billing address through SalukiNet or by submitting an address change form. Generally, if you do not receive a statement by the 25th of the month, it's a good idea to check your account balance on our website, or call us for your amount due and the due date. However, you are still responsible for the timely payment of your bill. Return to top What if my bill is incorrect? The Bursar's Office cannot change, adjust, remove or add charges/credits to your bill. However, we can answer questions about your statement and assist in resolving errors. If you think you have been charged or credited incorrectly, you should contact the office responsible for originating the charge/credit. If you are unsure of who to contact or require additional assistance, please call the Bursar's Office at (618)453-2221 or email us at bursar@siu.edu. Return to top If my bill is incorrect, should I wait for a corrected bill? No! We produce only one statement per month, and waiting for the new statement will only compound any problems. Once you contact the office responsible for correcting the problem, and receive their assurance that a correction will or will not be made, you may adjust your payment accordingly. You may also view your account activity through salukinet.Return to top What happens if I can't make payment in full by the due date? If you are unable to make payment in full, a 1.5% service charge will be assessed on the unpaid balance. Students will not be able to register if their past-due balance is greater than $500.00. No transcripts or diplomas will be released until the past-due balance is paid in full. If you live in University Housing, please contact them regarding payment penalties at (618) 453-2301. Return to top How do I obtain a refund of an overpayment to my student account? Immediate cash refunds are not given for withdrawals, reduction in credit hour loads, or overpayments. However, the refund process will begin at the time a credit balance becomes effective. Refunds are processed by the Bursar's Office once a week from an automated listing reflecting those accounts with a credit balance. The current refund policy will allow any funds due to the student from either a 'loan', 'grant', or 'self-paid' transaction or a combination thereof to be combined and a single refund issued to the student. If the refund is due to 'self-paid' overpayment, there is up to a three-week hold before the processing is completed. Students with short-term loans will have their refunds reduced by their outstanding amount. Students may have their refund check directly deposited into their bank account. If they do not sign up for direct deposit, a check will be mailed to their local address, permanent address if local is missing, or the billing address in the absence of both. Payments made by a credit card may be refunded as a "credit back" transaction to the credit card used for payment. Return to top What are my options for gaining access to my refund? There are 3 options for getting your refund.
*Sign up for a Saluki Cash Card and have your refund or payroll directly deposited to this Visa-backed debit card. *If neither of those options work for you, simply verify that we have your local address on file and we will mail you a check. It is the student's responsibility to update all banking information and address information. Incorrect banking information and incorrect addresses will delay the receipt of your refund. Return to top What is a bursar hold? A bursar hold is a financial hold that may prevent you from enrolling for classes, being re-admitted to the University, and/or obtaining a transcript or diploma. If your past-due balance is greater than $500.00, a bursar hold will prevent you from registering for classes. Unmet debts and requirements will prevent you from receiving an official transcript or your diploma. Thus, your entire past-due balance must be paid for a bursar hold to be removed. Return to top
What is "Illinois Tuition Subsidy"? The tuition and fees that you pay cover only a part of the total cost of instruction at state universities. Each year money received by universities from the state covers some of the costs of higher education, thus allowing us to charge you less than the actual cost for various classes and programs. We are providing you the following information, as mandated by law, so that you may see in more detail how tax dollars lower your actual out-of-pocket expense for education. For example, for fiscal year 2006, the General Assembly and the Governor authorized the aggregate amount of $1.3 billion to be appropriated from the General Revenue Fund and the Education Assistance Fund for operation of the State's public universities. For fiscal year 2006, each resident undergraduate full-time public university student received an average tuition subsidy of $4,675 from the State of Illinois, which was applied to offset the full cost of instruction. **It should be noted that this is not a scholarship nor is it an amount that will be credited to your account. It is provided to inform you of how much of your tuition dollars are supplemented by public tax dollars. If you have any questions concerning this information, please visit the Illinois Board of Higher Education's website. Return to top
Beginning with Fall 2009, the Department of Education requires SIUC students to sign a financial aid authorization if you are receiving Federal Title IV funds. Based on the Federal Title IV regulations, it is possible to receive a refund and still owe money to Southern Illinois University Carbondale. (1.)In accordance with Federal Title IV regulations, do you authorize SIU to use federal grants or loans to pay for outstanding non-institutional charges (other than tuition, fees, room & board) including miscellaneous charges and fines?
(2.)In accordance with Federal Title IV regulations, do you authorize SIU to use federal grants or loans to pay for outstanding prior year charges?
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Southern Illinois University is an equal opportunity employer and will not discriminate against any person on the basis of race, religion, national origin or sex in violation of Title VII. Copyright © 2003, Board of Trustees, Southern Illinois
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